FAQs

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Frequently asked questions are listed questions and answers.
Frequently Asked Questions
  • What is the attendance policy at UACCH?
    Students are expected to attend all classes regularly and punctually. Only absences for College-sponsored events are universally excused. Students must inform their instructors of such absences prior to the absence. It is the student’s responsibility to know and comply with the UACCH attendance policy and to contact the instructor to make up missed work.
     
    Prior to the official drop date, when students exceed the maximum allowable 
    absences, the instructor will drop the student from the course. After the official drop date, it is up to the instructor’s discretion.

    Fall and Spring Semesters 
    i. Classes which meet 3 or more times a week: 4 absences 
    ii. Classes which meet 2 times a week: 3 absences 
    iii. Classes which meet once a week : 2 absences
     
    Summer and Mini-mester classes 2 absences 
     
    *Instructors may adjust in the case of extenuating circumstances. 
    The instructor may warn a student in danger of becoming excessively absent by sending a warning notice to the Enrollment Management Office so that the Enrollment Management Office can contact the student in writing to inform him/her of an attendance problem and to offer assistance in resolving the problem.

    A student’s absence due to college trips, college business, or court-ordered 
    appearances will not be counted against the allowable number. Instructors must be given prior notice of these absences and proper documentation. The student is responsible for all work missed during such absences.

    In some areas, such as Nursing, Respiratory Care, Funeral Service, CDA, and EMT, certification requirements may necessitate an absentee policy that is more stringent than the institutional policy. In these instances, the matter of certification takes precedence over local policies. 
  • What is the policy on children and other visitors attending class?
    Policy 2223:  Children and Other Visitors in Class
    Visitors, including children, who are not registered for classes are not permitted in the classrooms and/or laboratories.  The College is committed to maintaining an atmosphere that contributes to its educational mission and the safety, health, and well being of all students, employees, and other persons on campus.  Maintaining student-focused learning environments is paramount to that commitment. This policy is based primarily on the concern for the safety of children, and secondarily on maintaining constructive learning environments.  Prearranged tours, coordinated programs for children, and college-sponsored field trips are not prohibited by this policy.  Public school students who are enrolled in college classes are governed by student conduct policies applicable to all students.  
  • Why do I need to meet with my advisor?
    One of the most important beginning steps as a new college student is to visit your advisor.  Advisors can help you choose your courses and provide information regarding transfer, certificate & degree programs, majors, career planning, and much more.
     
    They can also help you complete create your Degree Plan, which serves as the blueprint to achieving your educational goals. 
     
    The  Financial Aid Office  and  Career Pathways  will need a signed copy of your Degree Plan to complete your file.
  • How do I drop or add a class?
    Adding Classes 
    Students desiring to add classes should see their advisor to ensure proper course selection. Classes may be added prior to the end of the third day of a regular semester or prior to the first day of a summer session. Requests for adding classes after these dates must have the approval of the Vice Chancellor for Student Services or Vice Chancellor for Academics. Approval for these changes will only be granted when there is clearly a compelling extenuating circumstance.
     
    Withdrawal from Courses 
    All withdrawals from class must be made in the Registrar’s Office. Prior to dropping a class or withdrawing from school, students are required to see their advisor in order to determine the consequences of that withdrawal. Failure to attend classes is not the same as officially withdrawing from classes. Students wishing to drop a class or to change classes are governed by the following policy: 

    1.)  Withdrawals through the official reporting day, whether by the student or by the instructor for non-attendance, are not recorded on the student’s permanent records. 
     
    2.)  Withdrawals after the official reporting day are conducted in the following 
    manner:
    • Students withdrawing from a credit course prior to 3:00 p.m. on Friday of the 10th week of the fall or spring semester will receive a grade of “W” on their permanent records. 
    • Students withdrawing from a credit course prior to 3:00 p.m. on Thursday of the third week of the summer session during which they are enrolled will receive a “W” on their permanent records. 
    • The withdrawal privilege will be suspended at the end of the 10th week of each semester and the end of the third week of each summer session. After the 10th week and until the 13th week, an instructor may continue to drop students with a grade of “W” based on non-attendance or other mitigating circumstances. Instructors may drop students after the 13th week with a grade of “W” with the permission of the Vice Chancellor for Academics or the Vice Chancellor for Student Services based on extenuating circumstances that could prevent the student from successfully completing the course. Students receiving the grade of “F” for a class are considered to have earned the grade based on class performance.
  • Is UACCH a smoke free campus?
    Smoking is prohibited by students, faculty, staff and visitors at all times on the UACCH campus and all other state-supported institutions of higher education in  Arkansas. As outlined by ACT 734, the Clean Air on Campus Act of 2009, and UACCH policy, the term “campus” is all inclusive, meaning all college property, both real and personal, owned or operated by UACCH, including all buildings, grounds and automobiles.
  • Which parking lots are used by students?
    Students may park in any of the unrestricted parking spaces. Restricted parking spaces are designated. The streets and parking areas are a part of the Arkansas Highway System. All students, faculty, and staff must display current parking stickers on vehicles parked on campus. Students may obtain parking stickers in the Registrar’s Office; staff and faculty may obtain parking stickers in the Human Resources Office. Parking and traffic violations are subject to fines or other corrective measures.
     
  • What are some tips for staying safe on campus?
    Campus Security 
    Students are encouraged to promptly report crimes or suspicious activities to Campus Police. Should the campus police officer not be available, students should contact the Vice Chancellor for Student Services or the campus operator. Assistance will be given in contacting the local law enforcement authorities should that be necessary.
     
    Students and members of the College community are urged to follow these 
    recommendations: 
     
    To report a non-emergency, contact Campus Police at (870) 722-8570 
    In an emergency, call 911 (8-911 from a campus phone).
    • Report all crimes to College officials. 
    • Alert campus police about suspicious-looking people or activities 
    • Always let family/friends know where you’re going and when you expect to arrive/return
    • Steer clear of shrubbery, trees or structures that people could hide behind 
    • When walking alone, walk confidently and be aware of your surroundings 
    • If you think you’re being followed, find other people immediately 
    • Have keys ready before you get to the car so you don’t have to search for them
    • Keep vehicles locked and don’t leave valuables in plain sight
  • What is the UACCH computer resource policy?
    Computer Services Resource Policy  
    This policy applies to all of the University of Arkansas Community College at Hope community, including students, faculty, administrators, staff, alumni, contract employees, and those who may be granted a guest computer account by the system administrator.

    For purposes of this policy, UACCHnet includes all computers and software owned by the College, any communications hardware and software provided by the College for the purpose of accessing its computers, and any computer network governed in part or whole by the College. 

    Any member of the community who violates this policy is subject to disciplinary action and possible legal action under the Federal Electronic Communications Privacy Act. This statement of policy is not meant to be exhaustive. If there is a question about what is/is not considered acceptable use of computer resources, UACCH Administration is the final authority.
     
    The following conditions apply: 
    1. All computing and networking resources should be used in an efficient, ethical, and legal manner. 
    2. No user may permit another to use his/her computer account. 
    3. Printing e-mail is limited to academic or work-related messages and printing multiple copies is not allowed. Sending e-mail chain letters will not be tolerated as they are considered a federal offense. 
    4. UACCH will not tolerate use of College facilities for indecent communication of any kind. The laws of the State of Arkansas govern/prohibit the use of any computer based or telecommunications devices for transmitting obscene, vulgar, profane, lewd, lascivious or indecent language OR to make any suggestion or proposal of an obscene nature OR threaten any illegal or immoral act with the intent to coerce, intimidate, or to harass any person(s). Violation of these may be considered a Class I Misdemeanor. 
    5. Developing programs that could harass other users or damage or alter software will not be tolerated. 
    6. Use of computer resources (e-mail and Web publishing) for commercial purposes is prohibited. 
    7. Use of College computing resources for non-academic chat room activities is prohibited. 
    8. All other rules/regulations listed in the “Computer Services Resource Policy” found in Library Resources, Registrar’s Office, and UACCH Enrollment Management office apply. See the Director of Computer Services for more information. The consequence of violating these policies will be the suspension of a user’s privileges, legal action, and/or suspension from the College.
  • What do I do in case of severe weather?
    Severe Weather Policy  
    If severe and unexpected weather conditions should force the University of Arkansas Community College at Hope to close offices and/or cancel classes, the Chancellor will instruct the Department of Institutional Advancement to notify area media which will then broadcast the decision. This decision will normally be made by 6 a.m. If students do not hear a media announcement that the College is closed, classes are canceled, or classes will begin late, they should proceed as usual. Students should exercise judgment for personal safety regardless of College announcements since UACCH administration is unable to review all road conditions throughout the College’s service area.

    Should a situation arise during the normal workday after students, faculty, and staff have arrived on campus, the Chancellor will announce the decision through normal campus communications such as e-mail. If the decision involves the cancellation of evening classes, area media will also broadcast the announcement.
     
    We reccomend you check the college website's homepage and/or facebook page for closing announcements.
  • What clubs and organizations are active at UACCH?
    ORGANIZATIONS 
    The College supports activities outside the classroom that enrich, supplement, and provide a testing ground for classroom learning. These activities offer opportunities for social growth and for the development of values, appreciations, and insights. The faculty seeks to provide an environment in which students may become selfdisciplined, self-reliant, and socially sensitive individuals.

    Students and faculty have the opportunity to become members of several clubs and organizations. They may participate in any College activity for which they are eligible. All student organizations have faculty sponsors and are responsible to the Vice Chancellor for Student Services. Rules for starting new clubs are available in the Enrollment Management Office. Secret societies are not allowed to be recognized organizations.

    The following organizations are currently active at UACCH: 
     
    Arkansas Licensed Practical Nursing Association (ALPNA) 
    The purpose of the Arkansas Licensed Practical Nursing Association shall be to 
    promote the LPN as an important member of the Health Team, concerned with the Health Standards for all people. Members must be enrolled in the LPN program.

    Campus Crusades for Christ (CRU) 
    Campus Crusade for Christ is an interdenominational movement for students, with advisors from the staff and faculty and leadership made up of growing Christian students. CRU has a ministry presence in 191 countries. Campus Crusades for Christ’s ministry goal is to reach the world’s 60 million university students through Christcentered fellowship, activities and retreats. www.campuscrusadesforchrist.org

    Fine Arts Club 
    The Fine Arts Club was formed for the purpose of giving students an outlet for 
    creative expression in the fine arts. The mission of the club is to foster an appreciation of the fine arts not only at the college, but also in the community, specifically in the areas of theatre, art, creative writing, and music. Membership is open to all currently enrolled students.

    Funeral Services Club
    The purpose of this organization is to build camaraderie among funeral service 
    students, bring attention to the funeral service program within the community by assisting in various community activities, broaden the educational horizons and opportunities provided to the students of the funeral service program, and to represent and assist in the expansion of the funeral service program at UACCH by conducting ourselves in a professional manner at all times and by providing information and program assistance in the local community, throughout the state and beyond. You must be a UACCH student and must be enrolled in the UACCH Funeral Service Program.
     
    Information Technology Club  
    The purpose of this organization is to foster camaraderie among students in the Information Technology sciences, promote education and opportunities for the Information Technology students and to promote awareness and means by which members of the community at large may recycle and dispose of electronic waste. Membership is open to anyone who has an active interest in the activities and is in agreement with the policies of the organization. 
     
    Lambda Beta Society 
    The Lambda Beta Society promotes, recognizes, and honors scholarship, scholarly achievement, service, and character of students, graduates, and faculty members of the Respiratory Care profession. It is a national honor society for respiratory care practitioners, and members must be nominated. Qualified nominees should be students enrolled in their last semester of respiratory education, be in the top 10 percent of the graduating class, demonstrate the highest professional and ethical standards, and demonstrate community involvement.

    Multicultural Club  
    The purpose of the Multicultural Club is to bring about a better relationship among the students, faculty, and all ethnic groups, along with the enhancement of one’s selfimage. Also, the purpose is to have a positive effect on the general atmosphere of the College campus, as well as introduce beneficial projects to the College and community as a whole. Membership is open to all currently enrolled students.

    Phi Theta Kappa (PTK) 
    The purpose of Phi Theta Kappa is to recognize and encourage scholarship among two-year college students. To achieve this purpose, Phi Theta Kappa provides opportunities for the development of leadership and service, an intellectual climate for the exchange of ideas and ideals, lively fellowship of scholars, and stimulation of interest in continuing academic excellence. To become members of Phi Theta Kappa, students must have attained at least 12 credit hours and a cumulative GPA of 3.50.

    Student Government Association (SGA)  
    The Student Government Association is composed of elected representatives of the student body and deals with matters concerning the student body as a whole. SGA is a deliberative planning group which works in close liaison with administrative officials of the College, interpreting official policies to the students and student concern to the administration.

    T&I Club  
    The T&I Club goal is to expand the participant’s occupational goals and awareness by tying together the industrial community and the college. The club is open to all students past and present, and members of the industrial community.
     
    TRiO Student Success Club  
    In 1998 the TRiO Student Success Club was organized with a purpose designed to encourage and promote group unity, develop leadership skills, and provide academic, cultural and social support and services that will benefit the participants from the first day of enrollment to graduation. The club provides a friendly atmosphere, academic, cultural, and social workshops, cultural trips, fundraising activities and community service opportunities. Participants in the club serve as a resource to assist the TRiO Team in planning events and activities. 
  • What are the rights and responsibilities of a UACCH student?
    The College expects students to conduct themselves as responsible members of the College community. Students are expected to assume responsibility for their actions, to respect the rights of others, to conform to the ordinary rules of good conduct, to protect private and public property, and to make effective use of their time in pursuing an education.

    Students are required to observe local, state, and federal laws and abide by College policies and regulations as established in respective College publications. The College reserves the right to approve the time, place, and manner of individual and group activities held on the campus.

    The Vice Chancellor for Student Services will process all matters pertaining to student misconduct. Misconduct will lead to disciplinary action taken against the student. This action may include dismissal from the College. Misconduct includes but is not limited to the following: 
    1. Misuse of identification cards, furnishing false information to the College, or misuse of College funds; 
    2. Obstruction or disruption of any College activity, whether academic, social, or administrative; 
    3. Threats, physical harm, or verbal abuse of any person on College property or at College-sponsored functions; 
    4. Theft of or damage to any property belonging to the College, its personnel, its students, or its guests; 
    5. Unauthorized entry into, or use of, any College facility; 
    6. Violations of rules governing College facilities; 
    7. Disorderly conduct or lewd, indecent, or obscene conduct or expression on College property or at College-sponsored functions; 
    8. Use, possession, sale, or distribution of illegal narcotics, drugs, or stimulants; 
    9. Drunkenness, use, possession, sale or distribution of alcoholic beverages on College property, whether leased or owned, and on the specified premises of College-sponsored off-campus functions; 71 
    10. Gambling on College property; 
    11. Use of tobacco in all forms in classrooms, labs, campus buildings, and at all class-related activities; 
    12. Smoking on any college property; 
    13. Food and beverages in classrooms, labs, and carpeted areas; 
    14. Unauthorized possession or use of explosives or firearms on campus; 
    15. Failure to comply with the directions of College officials acting in the performance of their duties; 
    16. Parking and traffic violations; 
    17. Any academic dishonesty including, but not limited to, cheating on tests, cheating on assigned coursework, and plagiarism; 
    18. Attending classes when not enrolled; 
    19. Creating distractions in the classroom with small children or babies; and 
    20. Leaving children unattended in or on campus property.
  • Where can I purchase textbooks for my classes?
    You can purchase textbooks at the UACCH campus book store located in the Student Center on the Hope campus or at the Texarkana campus.
  • How do I access my online courses?
    HOW TO ACCESS ONLINE COURSE MATERIALS
    Online course materials may be viewed by accessing the UACCH web site at www.uacch.edu   and clicking on the Webber icon on the lower right-hand side of the page or going directly to http://webber.uacch.edu/ .  You will be prompted for a username and password.  The user name is your first initial followed by your last name followed by the last four digits of your student id number (not your social security number).  There are no spaces or punctuation in this.  Your password is your birthday (mmddyyyy) with no spaces or punctuation.
  • How do I access my grades online?
    Grades may be viewed online by accessing the UACCH web site www.uacch.edu .  Click on “Current Students” and then select the “My UACCH” link.  At the student web interface enter your student id number (not your social security number).  If this is the first time you have accessed this site, you can hit “enter” after entering your student id and you will be provided information concerning your pin code. You will then be prompted to create a new 4 digit pin code. Click on the “ASAP/GRADEBOOK” button at the top under your Name and Address.  Then select the “Current Gradebook” tab.  If you click the “View” button beside each course, you will be able to view the course’s gradesheet.  Your grades will be viewable after the instructor has entered them.
  • How do I find out about upcoming events at UACCH?
    The best way to find out about UACCH news and events is to visit the UACCH website or the UACCH Facebook page often.
     
    You can also look for flyers posted around campus for certain events.
  • Who do I see for...?
    For a listing of all UACCH faculty and staff please visit the employee directory web page or check page 13 of the UACCH College Catalog.
  • How do I access my student email account?
    UACCH STUDENT EMAIL ACCOUNTS
    Student email accounts activate on the first day of class.  To access your email account for the first time, go to: http://www.student.uacch.edu or click on the UACCH student E-mail icon on the UACCH homepage. Your e-mail address is your first initial, last name, and last 4 digits of your student id @student.uacch.edu . Example: John Smith (student id of 123456789) would be JSmith6789@student.uacch.edu .  Your password to access your mail is your birth date with all 8 digits, no slashes or dashes.  Example: a birth date of March 1, 1987 is 03011987. Note: all email accounts, their contents, and documents saved in Google Docs are deleted at the end of each summer II semester.
  • Which computer labs are available to students?
    Computer Lab Access  
    UACCH offers on-campus computer access to currently enrolled students. Computer labs are located in various buildings throughout the campus. Operating hours are posted outside the computer labs at the beginning of each semester. Community members are provided with limited computer access only in the Rapert Library Complex computer lab (L107). All individuals utilizing UACCH computer labs must present a valid picture I.D. and adhere to the Computer Services Resource Policy. For more information, contact the Department of Computer Services.
  • Where can I get a parking sticker for my car?
    Parking stickers may be obtained in the Office of the Registrar. The registrar's office is upstairs in the Student Center in office SC 226.
  • Where can I have my student ID made?
    Student I.D. Cards 
    All students are issued an identification card that they are expected to carry at all times and show upon request from a College official. I.D. cards are obtained from the UACCH Library and serve as the student’s library card to be presented whenever books are checked out. A lost card should be reported immediately to the Registrar’s Office. A replacement I.D. card will then be made at the cost of $5.00.
  • Where do I go for tutoring?
    At UACCH we offer a wide variety of tutoring services to our students. Please click the links below to find out more about our tutoring services.
     
  • How do I sign up for the emergency alert system?
    Register your cell phone number in the UACCH Emergency Notification System by going to MyUACCH, Demographics, update, and enter your number.
  • How do I find which building I need to go to?
    Click here for a campus map that labels each building on campus along with its abbreviation which is found on your class schedule.

UACCH Quick Facts

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